Terms & Conditions
Provisional reservations and confirmations
All bookings are kept provisional until a signed booking form is received and must be accompanied by a non refundable deposit being 50% of the facility fee. Once the signed booking form and deposit is received the event is confirmed.
Payment
Full payment will be invoiced shortly after the event. Invoices must be settled within 30 days of the date of the invoice.
Cancellation
In the event of cancellation after a signed booking form and deposit have been received, the following charge scale will apply.
- Less than four weeks before the event 25% of the minimum number quoted
- Two weeks before the event 50% of the minimum number quoted
- One week before the event 100% of the minimum number quoted
In the event that the client cancels a booking that YSP has made on the clients behalf for entertainment, provisions, equipment or otherwise, any cancellation charges will be met by the client.
All cancellations must be made in writing. The time of receipt will determine the cancellation charge applied.
YSP reserves the right to cancel or refuse a booking without liability.
Numbers
Confirmation of final numbers must be given at least 14 days prior to the event. This number can be changed but will be subject
to additional charges if applicable. The number notified will be the minimum figure charged for catering purposes.
YSP reserves the right to amend any prices should costs increase substantially due to seasonal fluctuations, changes in the rate of VAT or other Government taxes or exchange rates.
Catering
No food or beverages of any kind are permitted to be brought to the venue by the client for consumption on the premises without
prior consent of YSP. Such consent may result in additional charges being incurred.
Loss and Damage
The client shall be liable for and indemnify YSP against any loss or damage caused to the premises, its furniture, fixtures and equipment which may arise as a result of the function or from items brought onto the premises by the client, their guests, staff or agents. The client will ensure that no signs or other articles are attached to the walls or other surfaces of YSP venues or grounds.
Whilst every effort is made to safeguard guests’ property YSP cannot accept responsibility for the property of the client, their guests, staff or agents. The client shall be responsible for the orderly conduct of any function and shall ensure that nothing shall be done which may constitute a breach of the law, cause a nuisance or be an infringement of an occasion, or render possible forfeiture or endorsement of any license for the sale of alcohol or for music and dancing.
Liability
YSP shall not be liable for any delay in performing or failure to perform its obligations as a result of fire, strikes, industrial dispute, shortage of food supplies or labour, power failure, lockout or any other cause beyond the control of YSP.
General
YSP takes all reasonable steps to ensure that literature and prices are correct, however we do reserve the right to alter, substitute or withdraw a service if necessary.
The client shall not use the YSP logo, graphic images, trademarks, copyright or intellectual property or images of YSP without the express prior written permission of YSP.
YSP operates a no smoking policy in all of its buildings.